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jobcentre staff

craigmason71

After finishing the joke of scheme "The Work Programme" that lasted two years and was of no help to me i had to go and see the jobcentre for an interview i found the advisor at the jobcentre very rude & intimidating treating me like some thick layabout just because i am autistic has anybody else been treated like this at the jobcentre?

Parents

  • I tried going into the Jobcentre Plus a few weeks ago because I needed to proove my ID for claiming PIP.  The DWP's letter said that I could take the documents into there rather than posting them and they'd check the details and pass them on to them.  I too found the staff rude, patronising, and not entirely helpful.  I left feeling very grateful that I didn't have to rely upon them to help me find work!  Having seen the people who I'd be trusting to post the authorised copies of my docs on for me I decided to do it myself, which the lady seemed to doubt that I was actually capable of!  Perhaps they simply assume that if you have a disability you must be even less capable than they are.

    Unfortunately my experience is that "frontline professionals", and "professionals" in general, are often not very helpful.  Very few seem to find some sensible middle ground between either completely disregarding your disability/taking no account of it and being hideously patronising.  There are also, of course, many who don't really know what they're talking about.

    Did you have anybody with you at the meeting?  I find that sometimes that seems to make things go better.

Reply

  • I tried going into the Jobcentre Plus a few weeks ago because I needed to proove my ID for claiming PIP.  The DWP's letter said that I could take the documents into there rather than posting them and they'd check the details and pass them on to them.  I too found the staff rude, patronising, and not entirely helpful.  I left feeling very grateful that I didn't have to rely upon them to help me find work!  Having seen the people who I'd be trusting to post the authorised copies of my docs on for me I decided to do it myself, which the lady seemed to doubt that I was actually capable of!  Perhaps they simply assume that if you have a disability you must be even less capable than they are.

    Unfortunately my experience is that "frontline professionals", and "professionals" in general, are often not very helpful.  Very few seem to find some sensible middle ground between either completely disregarding your disability/taking no account of it and being hideously patronising.  There are also, of course, many who don't really know what they're talking about.

    Did you have anybody with you at the meeting?  I find that sometimes that seems to make things go better.

Children
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