Dear All,
You have seen in earlier discussions my issues with above.I would like to start another discussion and take some findings and advice.
Namely when things go wrong with above and you complain this becomes as bad as what is done to you.They defend their own in my opinion and get someone to look at a complaint that either is a colleague or had caused the issue in the first place.
Surely one simple change that could be done is for complaints to any large company or public body the team that look at the complaints are seperate and impartial.
In my previous role I worked in an industry where if a complaint came in you were nervous as you knew that a proper account would be taken form you and the balance was often on the customers favour.I call all this marking your own homework.
It actually is a bad thing because it discourages whistle blowers and it actually lowers standards .
Any thoughts and anyone had the same problems.?
Some lovely organisations even threaten lawyers if you complain.
Maybe there could also be access to free legal advice and support if you complain so that these big organisations would not be able to scare and bully