http://www.youtube.com/watch?v=rPnpRYWKP58&utm_medium=email&utm_source=The+National+Autistic+Society&utm_campaign=3456363_Copy+of+Thanking+Day+2013&utm_content=ThankingDaysYouTubelink2
Hi - We can't really discuss that complaint, but it was a situation that we've now resolved.We always have to respect confidentiality, and so we can't go into details, especially not on such a public channel as YouTube.
The first comment is...