ATOS - leaked report shows "DWP is holding Atos to extremely tight tolerances"

http://www.theguardian.com/commentisfree/2013/dec/09/atos-disabled-people-assessment-fit-work-report

"Not only are there figures for overall numbers of people awarded the points needed to qualify for the employment and support allowance (ESA), figures also exist for individual prognoses, for the points awarded, even for the word count of the summary findings. And each Atos region is expected to stray no further than 20% from the national average."

Parents
  • Yes, and the persistent failure to understand autism spectrum conditions and mental health conditions is a huge sticking point.

    When I claimed DLA, they gave me the lowest possible award and stated that it was reviewable in less than 2 years.  I have a tendency to answer only specifically what is asked, and not enlarge upon it on forms (which is probably an ASC thing) and I had to write and ask them to look again at it and go into a lot more detail and explain that ASC is a lifelong neurological condition, so I won't "get better" and if anything have got worse, because of years of trying to "be normal".  They then changed my award to be ongoing, but it's the whole stress of it and having to explain to them something that they should already know.  Don't they have medically trained staff making the decisions?  Because if not, they will never get it right.  They waste a lot of manpower, paper and therefore money making wrong decisions.

    Despite me fulfilling relevant criteria for care, they ignored it and in the end I gave up.  The award I got doesn't even cover weekly ongoing treatment I need for something that was an direct result of having Asperger's.  Their view that people claim benefits just to live the "high life" at tax payer's expense is all wrong.

    I know they need to save money, and they need to be seen to not just dish money out without checking, but the system needs overhauling.

Reply
  • Yes, and the persistent failure to understand autism spectrum conditions and mental health conditions is a huge sticking point.

    When I claimed DLA, they gave me the lowest possible award and stated that it was reviewable in less than 2 years.  I have a tendency to answer only specifically what is asked, and not enlarge upon it on forms (which is probably an ASC thing) and I had to write and ask them to look again at it and go into a lot more detail and explain that ASC is a lifelong neurological condition, so I won't "get better" and if anything have got worse, because of years of trying to "be normal".  They then changed my award to be ongoing, but it's the whole stress of it and having to explain to them something that they should already know.  Don't they have medically trained staff making the decisions?  Because if not, they will never get it right.  They waste a lot of manpower, paper and therefore money making wrong decisions.

    Despite me fulfilling relevant criteria for care, they ignored it and in the end I gave up.  The award I got doesn't even cover weekly ongoing treatment I need for something that was an direct result of having Asperger's.  Their view that people claim benefits just to live the "high life" at tax payer's expense is all wrong.

    I know they need to save money, and they need to be seen to not just dish money out without checking, but the system needs overhauling.

Children
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