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Autistic issues at work

Autistic-ally

Hello all, 

The help I require today is work-related. 

Had my monthly review (this review is less formal than my yearly review), but still important and its basically reviewing emails, phone calls i make etc (same for all staff on my team). 

I had some criticism, I was told that my tone is not professional on the phones and too friendly, (they said although customers love my tone) not all will and it doesn't fit in with business expectations. They said we have told you three times, so you are either not listening or not understanding. And if I'm being honest, i don't understand. 

Being autistic, I just thought my tone was fine. Clients leave happy (barring some who aren't angry at me), so what works - I continue. 

Naturally, i spent all of Friday and the weekend having a cry and a worry as is me. Does any one have any advice on this either how to sound more professional, or how to communicate with the team that im struggling to grasp what they need from me, as i naturally cant communicate clearly what i mean. 

Kind Regards, 

Parents

  • I've met many unsympathetic employers over 35 plus years of working & have also experienced discrimination (not regards to my possible autism). I now work for an employer that treats me equally as bad as everyone else. Although I've been open & honest about my health related issues & up to now I've been more reliable at work than most over the last 15 years that I've worked for this company. 

    Within my earlier years of employment, I left around 3 jobs, rather than ask for help & admit to them that I had an unseen to them, disability. Looking back it was due to my male pride & worrying about if people would accept me or not. I was also struggling to come to terms with my health related issue at the time. Which seemed to be compounding my issues, too. 

    If I were wanting to stay with your current employer (I've left plenty within the past), I'd be open & honest with them, disclose the fact that you have autism & that you may require some extra support. If you do go down this route, make sure that you record what was said within your meetings & preferably take someone in with you that you could trust, if possible. 

    It sounds to me that you have a good work ethic & you are trying to do your best. 

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  • I've met many unsympathetic employers over 35 plus years of working & have also experienced discrimination (not regards to my possible autism). I now work for an employer that treats me equally as bad as everyone else. Although I've been open & honest about my health related issues & up to now I've been more reliable at work than most over the last 15 years that I've worked for this company. 

    Within my earlier years of employment, I left around 3 jobs, rather than ask for help & admit to them that I had an unseen to them, disability. Looking back it was due to my male pride & worrying about if people would accept me or not. I was also struggling to come to terms with my health related issue at the time. Which seemed to be compounding my issues, too. 

    If I were wanting to stay with your current employer (I've left plenty within the past), I'd be open & honest with them, disclose the fact that you have autism & that you may require some extra support. If you do go down this route, make sure that you record what was said within your meetings & preferably take someone in with you that you could trust, if possible. 

    It sounds to me that you have a good work ethic & you are trying to do your best. 

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