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Autistic issues at work

Autistic-ally

Hello all, 

The help I require today is work-related. 

Had my monthly review (this review is less formal than my yearly review), but still important and its basically reviewing emails, phone calls i make etc (same for all staff on my team). 

I had some criticism, I was told that my tone is not professional on the phones and too friendly, (they said although customers love my tone) not all will and it doesn't fit in with business expectations. They said we have told you three times, so you are either not listening or not understanding. And if I'm being honest, i don't understand. 

Being autistic, I just thought my tone was fine. Clients leave happy (barring some who aren't angry at me), so what works - I continue. 

Naturally, i spent all of Friday and the weekend having a cry and a worry as is me. Does any one have any advice on this either how to sound more professional, or how to communicate with the team that im struggling to grasp what they need from me, as i naturally cant communicate clearly what i mean. 

Kind Regards, 

Parents

  • I'm really sorry your employer upset you like this. The corporate world is not really kind to autistic people unfortunately - we just have to try and make the best of it.

    Can I ask whether you have disclosed your diagnosis to your employer? If so then assuming you're in the UK like I am, you are protected under the Equality Act. Your employer has a legal obligation to make 'reasonable adjustments' to help you carry out your role effectively. There are NAS resources that explain this in more detail, but it might be worth reminding your employer that you need precise, specific instructions in your performance reviews. They need to realise that you're not doing this out of laziness or carelessness, but simply a lack of understanding. Good luck!

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  • I'm really sorry your employer upset you like this. The corporate world is not really kind to autistic people unfortunately - we just have to try and make the best of it.

    Can I ask whether you have disclosed your diagnosis to your employer? If so then assuming you're in the UK like I am, you are protected under the Equality Act. Your employer has a legal obligation to make 'reasonable adjustments' to help you carry out your role effectively. There are NAS resources that explain this in more detail, but it might be worth reminding your employer that you need precise, specific instructions in your performance reviews. They need to realise that you're not doing this out of laziness or carelessness, but simply a lack of understanding. Good luck!

Children
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