Work complaint

I was diagnosed autistic last year and have been in the same job for 10 years this year.  I work in the NHS and it was actually my team leader who spotted my autistic traits and suggested i get tested, one of the things he picked up on was my communication problems. I was recently made aware of an anonymous complaint regarding my attitude when dealing with people on the phone, I come across as abrupt and combative, other descriptions were used which I can't remember now.  How do I deal with this? I can't stop being autistic, I struggle with stuff like this as I don't pick up on tone of voice very well, I don't pick up on it with myself or with others.  I'm supposed to be having a meeting about it when I go back to work next week, I have asked for union support and am waiting to hear about this.  Any suggestions? 

Parents
  • I come across as abrupt and combative,

    I have been told the same thing. It is frustrating for me as I am not intending to come across like this, and then when I am told how I have come across, I actually get frustrated for real because, like you say, you can't stop having these traits.

    Have you discussed any reasonable adjustments (might be called something else where you work) with your Team Leader or the Union? A lot of the time we tend to try and work based on neurotypical ways of working, but it is important to make sure that your job cater to a working environment for the neurodiverse.

    Hope this helps.

Reply
  • I come across as abrupt and combative,

    I have been told the same thing. It is frustrating for me as I am not intending to come across like this, and then when I am told how I have come across, I actually get frustrated for real because, like you say, you can't stop having these traits.

    Have you discussed any reasonable adjustments (might be called something else where you work) with your Team Leader or the Union? A lot of the time we tend to try and work based on neurotypical ways of working, but it is important to make sure that your job cater to a working environment for the neurodiverse.

    Hope this helps.

Children
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