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Proof of Autism

JC

Hello,

I recently went to Alton Towers with my family, I have Aspergers Syndrome and they refused the medical letter which my Doctor had provided as they said it did not contain enough information.

Is there anyone who could help with what speicfic information is actually needed on my medical letter?

Any help would be great.

Thanks!

Parents

  • Hi

    Oh Alton Towers, I spent two years studdying the place as part of my Leisure and Tourism GCSE. I also have ASD and hopefully I can be of some help! 

    Alton towers have a booklet for people with all disabilities which is online here http://www.altontowers.com/uploadedFiles/Page_Content/About/Disability-leaflet-2013.pdf (from the page for people with disabilities http://www.altontowers.com/useful-info/disabled-access/) 

    At the start of the booklet it gives information about tickets and entry. You say you had a letter from a doctor which I would assume is on NHS paper. They do not provide any details of the specific information the letter needs so either you could have asked when you were there or contact them before you visit again. Or alternatively ask why they will not give you assistance, so you can change it for next time because from the information provided people with ASD do get assistance.

    We (people with ASD) would get a white wristband, for needing extra help or assistance on rides. And are also eligable for a wristband to special access on the rides. The booklet has more information but depending on the individual a person with ASD could fit into any of the catogories and so from what I know woud definatly be able to get this pass. 

    To get this it requires a different thing to what you need to use to get a reduced ticket price for helpers. It says you  need photographc identification and basically a letter from a medical professional explaing your disability and how it's affects fit into one of the conditions required for the pass. But their are further details in the booklet.

    I hope this helps. Any questions I suggest you first look at the links I sent but you can also ask me anything else if you need to.
    Amy  

Reply

  • Hi

    Oh Alton Towers, I spent two years studdying the place as part of my Leisure and Tourism GCSE. I also have ASD and hopefully I can be of some help! 

    Alton towers have a booklet for people with all disabilities which is online here http://www.altontowers.com/uploadedFiles/Page_Content/About/Disability-leaflet-2013.pdf (from the page for people with disabilities http://www.altontowers.com/useful-info/disabled-access/) 

    At the start of the booklet it gives information about tickets and entry. You say you had a letter from a doctor which I would assume is on NHS paper. They do not provide any details of the specific information the letter needs so either you could have asked when you were there or contact them before you visit again. Or alternatively ask why they will not give you assistance, so you can change it for next time because from the information provided people with ASD do get assistance.

    We (people with ASD) would get a white wristband, for needing extra help or assistance on rides. And are also eligable for a wristband to special access on the rides. The booklet has more information but depending on the individual a person with ASD could fit into any of the catogories and so from what I know woud definatly be able to get this pass. 

    To get this it requires a different thing to what you need to use to get a reduced ticket price for helpers. It says you  need photographc identification and basically a letter from a medical professional explaing your disability and how it's affects fit into one of the conditions required for the pass. But their are further details in the booklet.

    I hope this helps. Any questions I suggest you first look at the links I sent but you can also ask me anything else if you need to.
    Amy  

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