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** ANNOUNCEMENT ** : the NAS helpline is closing from 19th may

aidie
over 3 years ago

The helpline will stop taking calls from 19 May 2021 and will close completely on 9 June 2021.

We will reply to all emails requesting advice received up to that date, but we will no longer reply to any new emails after that date. 

https://www.autism.org.uk/what-we-do/news/adapting-our-work-due-to-coronavirus

this means we may be the only support for newbies from 9th June !!!!!! 

I am still reading to understand what is going on 

Parents
  • over 3 years ago

    Hi everyone,

    Thank you all for your feedback about the closure of one of our helplines, the Autism Helpline. We are very sorry that we have had to make the decision to close this helpline, and understand that this will be difficult for many autistic people and families. However, the impact of the coronavirus has meant we had to make significant savings.

    Our Chief Executive, Caroline Stevens, explains why we are having to adapt some of our activities, including closing this helpline in her blog (which Aidie has also very kindly linked in the post above): www.autism.org.uk/.../adapting-our-work-due-to-coronavirus

    If you would like to give your feedback on this, we encourage you to email us at Helpline.Comments@nas.org.uk

    Unfortunately, as the team is very small they will not be able to reply to emails personally, but please be assured that all feedback about the closure of the helpline is being monitored and reported to our Senior Management Group and Trustees.

    Once again, we are sorry we will be closing the Helpline. You can find information about other sources of advice and guidance here: www.autism.org.uk/.../help-and-support

    Kind regards,

    Dani Mod

Reply
  • over 3 years ago

    Hi everyone,

    Thank you all for your feedback about the closure of one of our helplines, the Autism Helpline. We are very sorry that we have had to make the decision to close this helpline, and understand that this will be difficult for many autistic people and families. However, the impact of the coronavirus has meant we had to make significant savings.

    Our Chief Executive, Caroline Stevens, explains why we are having to adapt some of our activities, including closing this helpline in her blog (which Aidie has also very kindly linked in the post above): www.autism.org.uk/.../adapting-our-work-due-to-coronavirus

    If you would like to give your feedback on this, we encourage you to email us at Helpline.Comments@nas.org.uk

    Unfortunately, as the team is very small they will not be able to reply to emails personally, but please be assured that all feedback about the closure of the helpline is being monitored and reported to our Senior Management Group and Trustees.

    Once again, we are sorry we will be closing the Helpline. You can find information about other sources of advice and guidance here: www.autism.org.uk/.../help-and-support

    Kind regards,

    Dani Mod

Children