Local council is ignoring support needs, risk of homelessness - URGENT

I am writing on behalf of a friend who has been dealing with N. Somerset council for the last 6 months. He is on the autism spectrum and have documents supporting this as well as having attended a specialist school, etc. He is 20 and was forced to leave his home due to an abusive/neglectful family situation. He has been living with their grandparents and is having serious issues accessing housing support from the local council.

 He has been repeatedly antagonised for rejecting unsuitable housing offers and given inconsistent information. His support needs mean that shared accomodation is not an option and he would be at risk of harm if placed into the hostel-type accomodation that North Somerset council keep offering. However, each time he rejects this, the council threaten to cease their support and lower his priority on the council housing register.

The council housing register is primarily housing association properties, which would be ideal for my friend's situation due to the stability and support services offered by them. He is currently on band C, but was moved from band A, then band B. The council keep changing his priority, one minute they seem to be supportive and the next they are insisting that he wont accept their support.

I have no idea what to do, ideally he needs somebody to speak on his behalf (like a social worker or advocate) who has experience working with adults on the spectrum. At the moment he is left to deal with these affairs himself and he doesn't know his way around these systems. His grandparents are not supportive and don't 'believe' in autism. He has reached out to various homelessness groups but he is just sent back to the council, who aren't working with him properly. What are the options when the council is behaving like this?

  • Ups not full message

    I am sorry to hear what your friend had to pass through. I encourage you to keep fighting and making things right. It's excruciating when people's rights aren't respected equally in society. I think things would've been different if the council members were others. You may rate your council in the UK on this website. It is a safe platform where people can describe and complain about the council's services. Besides, you should find a good Care Act advocate willing to help. They know better your friend's rights and obligations. I would've suggested my friend, but she specialised in people with psychological problems. Good luck, and don't lose hope!

  • Hi, this post is over 2 years old.

  • Please note: the Autism Helpline closed on 9 June 2021. 

    Is this post some kind of cruel joke?

  • I am sorry to hear what your friend had to pass through. I encourage you to keep fighting and making things right. It's excruciating when people's rights aren't respected equally in society.

  • Has he had a Care Act assessment? 

    I am a social worker and sometimes people don't always give a full picture to their family and friends about what advice they have been given, often because they don't understand the advice themselves. He would be entitled to have a Care Act advocate to help him to understand the process and what support may be available as a result. 

    I dont tend to work with autistic people, usually older people with dementia, so I'm not particularly knowledgeable about autism services but most places are seeing an increase in referrals for support for autism so are creating dedicated autism teams, although they are often very small and may even be only one worker! 

  • Hi @NAS66952,

    I'm sorry to hear about the difficult situation your friend has been going through. 

    Yourself or your friend may like to contact our Autism Helpline team who can provide you with information and advice.

    https://www.autism.org.uk/what-we-do/help-and-support/helpline

    You can call them on 0808 800 4104 (Monday to Friday 10am to 3pm.Please note that the Helpline is experiencing a high volume of calls and it may take a couple of attempts before you get through to speak to an adviser.

    All the best,

    ChloeMod