Access to work AGAIN

I feel like this is all I talk about here but it is what it is sorry.

I had my access to work assessment this morning by telephone, it was done by the Royal British Legion.

The guy seemed alright but he didn't have a clue about my job and was recommending weird things like Dragon software and noise cancelling headphones - I work in an outpatient clinic handwriting things into patient notes! I mean I have Dragon software in the house for home studying so I know what it is and how it works and it would never in 100 years work in this setting.

I was hoping he would actually ask me what I struggle with so that I could ask him for advice on things like the complicated system where I'm expected to document the same thing on 3 different bits of paper or stuff like that but he just kept listing off adaptive software for dyslexics, Texthelp? Sonocent? It was odd.

So then he said that Access to work isn't really for neurodivergents, it's for people who need stuff, not people who need human support. He's put me down for 4 sessions of something, I'm not sure what. I know the sessions will be 2 hours long and be with a coach of some type but that's as far as I have got.

I was hoping they would recommend training for my employer as no one around here knows what autism is or how to deal with me and I even said that to him, that my biggest issue is that my manager literally told me she doesn't know what autism is so she does things without realising that internally I'm screaming because it's like cutting my skin and pouring acid on me but he just said "yeah, it's a shame that's not what access to work is for".

I'll obviously need to wait and see what his report says but is there really nothing access to work can do for my situation?

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