Autism assistance dog / employer asked for letter explaining why is autism a disability

I have an autism assistance dog as recommended by my doctor. He is owner trained and is considered an auxiliary aid under the equality act.  I have sought advice from ACAS, the equality and human rights support line and assistance dogs uk and have all said the same thing. That he would be considered an auxiliary aid due to my autism. 

My employer however have refused to make reasonable adjustments for him to come into the workplace unless I produce a letter stating why autism is a disability. Considering I work for a university I would think they would be aware.

I have already provided my doctors letter stating that he reduces my symptoms.

I'm just shocked my their response.

Thank you for reading. 

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