Essential to take someone to your assessment

I received a letter inviting me to an initial assessment to decide whether I will need a full assessment. The letter claims that it is essential that you take someone with you such as a parent, sibling or someone close to you who has known you for some time. I don't have anyone in any of those categories. Both of my parents have died as has my best friend. There is nobody else who I am close to and have known for some time. Will they still allow me to attend? I have phoned numerous times but despite it being in opening hours the recorded message claims that phones lines are now closed and to phone back tomorrow. 

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