Bothered by inconsistency?

I work as a data analyst at a university – a job I enjoy, and on the whole it’s a very nice place to work. I was diagnosed with ASD a year ago – I have declared it on my staff record, but haven’t as yet officially requested any adjustments (or had an Occupational Health assessment – which I have a sneaking feeling HR should have referred me for when I declared the ‘disability’).

I’ve just put in a request to slightly reduce my hours. So far all fine, and it’s been approved by my unit with no quibbles. However, our HR department – who, ironically, have recently renamed themselves ‘People Services’ and stuck notices all around campus saying how they’re Here For You – have sent a bunch of emails (from different advisers) suggesting completely inconsistent things on how this can be implemented.

I’ve finally had a phone conversation (phone is not my best medium) with a People Services adviser this morning, whose idea of a ‘conversation’ was to reiterate the latest offer in a massive monologue without giving me a chance to ask any questions. When I did ask why a different adviser had told me something completely different, her only response was a brisk “I don’t know. I don’t know who he spoke to.” Eventually I went silent as I felt flustered and overwhelmed – after a pause she says “So, I’ll let you go then?” As though it was all sorted.

I’m upset because people are being inconsistent in what they’re telling me but she doesn’t seem able to understand this. I become obsessed with why that’s happened. I know I should just draw a line under it. Just ranting ….

Parents Reply
  • This ^

    Phone calls are out of your control and have an unlimited potential of possibilities. You have to think on your feet and respond instantly, no time to digest what has been said. On top of that you have to remember everything after the call.

    I use email as often as I can. You can go back over them. You don't have to remember things and they're there to back you up.

Children
  • Yep I prefer email too for similar reasons - and until I understood about ASD, I beat myself up for it as a deficiency that I must work on for 2 decades.

    It's almost "So, you're going to tell me stuff, imprecisely, and I'm going to clarify that into precise notes, which I'm going to email back to you as a record for both of us.............wouldn't it have been more efficient for you to write your thoughts down precisely and email them to me?" I'm saying this tongue in cheek, because I know that we provide a valuable service to people who can't write things down precisely by doing exactly this :-)