Conflicting information = I don't know what to believe!

Am I alone in this?  I've come to realise it more and more recently - but looking back, I can see it's been a feature throughout my life.

That is... being told something by one person or authority, only to have another person or authority contradict it - and each person saying that the other is wrong.  This ends up with me not knowing who or what to believe.

Four examples from work recently:

1) In Health and Safety training, it's impressed upon me (it's commonsense as far as I'm concerned) that I shouldn't use any electrical item with a damaged or frayed cable, and that I should report it and get it replaced.  So... one day, I'm using an electric hoist and I notice that the control cable is frayed through to the bare wiring in a couple of places, and in one place there is actually a copper wire exposed.  So I ring the onsite engineers who come and have a look - and they tell me it's perfectly safe to use!  I tell them what I've been told - and what my own commonsense tells me - but they insist that it doesn't need repairing or replacing.  Again... "It's perfectly safe.  Even putting insulating tape on it will only make it worse."  Result?  I refuse to use the equipment, and have reported it to a higher authority.  But other staff are listening to the engineers and are continuing to use the equipment.  Who's right?  The trainers, plus my commonsense?  Or the engineers, who should know better than anyone because they're electricians?  Why would they put someone needlessly at risk?  I'm now beginning to feel like a trouble-maker for going above people's head to get clarification, or a definitive answer - which I think is needed over something like this.  Electrocution risk, fire risk, and so on.

2) A client comes in with three Schedule 3 Controlled Medications.  I'm told to lock two of them away securely - but the other one is alright to keep out, in the client's bag.  I protest that as they're all controlled, they should all be locked away.  But no... I'm only to lock away two of them.  In the end, I go to a pharmacy and ask.  I'm told X and Y are controlled, and need to be locked away - but Z, even though it's similarly controlled, only needs to be locked away at the discretion of the individual in charge of administering it.  So, if that's me, I'll lock it away.  If it's anyone else, they won't.  This seeming anomaly makes no sense to me.  It's either one thing, or it's the other.  The other staff, though, think I'm wrong to insist all the controlled meds should be locked away.  They leave the one med in the client's bag, where anyone could get to it.

3) I notice that the changing table in one of the bathrooms seems to be rocking unsteadily - something that I'd not noticed in the few other times I'd used it.  I check underneath, but can see nothing loose.  I mention it to another staff member, who says as far as he's concerned it's always rocked like that.  A further staff member confirms it.  But then a couple of other staff members I mention it to go and take a look and say it's never rocked like that.  So they start arguing it out.  I start saying my piece, but then I'm looked at as if 'Who are you?  You've only been here five minutes!'  And then I begin to feel bad again because I've sought clarification about something from another source. 

4) A client's care plan says that they're intolerant to lactose.  I see someone giving them milk.  I point out that I'd read in the care plan that they're intolerant to lactose.  "No, they're alright to have some milk."  "But it says 'Avoid dairy products'."  "They've always had milk before."

This extends - for me, anyway - into most other areas of life.  I ask someone to show me how to do something, and they do.  Then, the next time I'm doing it, someone else comes along and says "Why are you doing it that way?"  "Because it's the way I've been shown."  "No... you should do it this way."  So they show me a different way of doing the same thing.  Each way works.  So why is one way better than the other?  No one seems to have the answers.

I simply can't deal with contradictions like this.  It's one thing to have opinions that you stick by, and which others may disagree with.  But quite another for there to be disagreement over important things like safety measures and medications.  "It's safe."  "No, it isn't."  "The engineer said it is."  "The trainer says it isn't."  "Oh, just ignore the trainers, the electrician knows best..." 

Gah!!

  • Tom i know exactly what you mean!!!

    I work for the NHS and i have similar problems all the time. 

    If my manager says its ok i stick with that. It seems in the work place everyone makes their own rules, i am not sure why it hasnt been explained to me.

    Are work aware you are autistic? If it's not the rules they are getting wrong its hiding information i.e something changes and they keep it to themselves. 

    We have standard operating procedures at work, so documents to say exactly how to do a task. Im sure you will have similar so follow those. If it's wrong then it's not your fault or responsibility i think.

    You obviously have common sense, something i find NT's can lack a lot of! Your judgement seems very right in your above statements. 

    Ugh, could rant about this all day haha

  • Well I think we all have a degree of ego but for many neurotypicals it can go well over the top and reach a point where it becomes disruptive to others. W have a couple of these types at work.

  • Yes, I think you're right on the ego thing.  People don't want to be seen to be wrong on something.  I suppose we can all be like it - we protect our own certitudes. 

  • Oh and the thing with things like th medication is that regulations are loosely written and generally require some interpretation. On the one hand you can't cater for ever circumstance but on the other you need to try and provide something for everything.

  • I know your feeling, I constantly raise issues of common sense and get ignored to the point that althoufh i have emailed my boss to explain that i am using my computter at work and my softaware which means the companies designs are on my computer and the company may loose them but no response and i am generally deemed a trouble maker for pointing out such basic things. If I can afford the license then so can they and I can't work witheut it.

    As someone electrically skilled I am surprised that the lifting equipment was deemed safe to use with such a cable unless the control wires are low voltage but even so I would declare it not fit for use unless I knew a lot about the equipment and could be very certain about the exposed wire. On the other hand you may have seen a protective screening in the cable. In this case it's not unsafe but should be looked at very quikly. The "basic protection" rules of the wiring regulations which are not law but are deemed to be the only safe way to operate expect everything to have 2 levels of insulation so that while the first may be brocken it is not yet dangerous but should be dealt with immediately.

    Many people particularly manual labour types have a cavaleir attitude to safety and think it's clever to ignore rules because they know best. Reading the wiring regulations I find that they are made to try and protect people from themselves.

    Unfortunately you will find that most people have a degree of ego and the more people have the less likely they are to change their mind about something or listen to anyone as thy think ntey are right about everything. I have this with one guy at work that has taken an interest in electrics and thinks he knows more than he does. He often asks me a question and then starts telling me what he thinks, so I just let him carry on.

    Everyone has an opinion and often they are contradictory. there may be several good ways of doing things. I struggle at work letting anyone do anything because even if I explain how it should be done they will decide they know best.