Contacting assessment service-don't know what to say

On a waiting list with Bristol Autism Spectrum Service, have been for seven months now. I was expecting it to to be 6-7 judging from various bits of information, so feeling a bit anxious it's got to month 7 and I've still not had a letter for an appointment. They got my hopes up early October when my mum received and sent back her questionnaire, and I got a letter asking for an additional informant if possible-but I didn't have one so just sent the form back saying so-and otherwise they would send me a letter for an appointment at a later date; they were keen to get the form back, so I was kind of expecting after that that things would begin moving forwards, so that it hasn't is an additional reason I'm worried something might have gone wrong.

Think I have to call them, but I really really hate phoning people. I can do phone calls where I know the format (so I can call my bank, I can phone companies to say 'I want to cancel x') but that's about it (I even get anxious phoning my mum-I have to get her to phone me). I've been reasoning with myself for several weeks that I should call them if I don't receive a letter by x date-and pushing forwards said date each time in an effort to avoid it but now I think I definitely need to call. I don't have anybody I can get to call for me.

But I don't know what to say?? I really just want to make sure nothing's gone awry, I've not missed a letter or mistakenly been dropped from the list for some random reason. Plus I'm about to go away for the holidays and I can't help worry that what just would happen is a letter coming the day after I leave for an appointment before I come back and not knowing anything about it (sod's law and all that). But trying to come up with a script to explain that gets me into a tangle and I know I'm not going to make sense-plus I don't know what they'll ask or say or anything, not to mention the worry that something really has gone wrong. :S Any help or suggestions much appreciated.

Parents
  • I think it's fine to call just to check you're still on the list, and to check there wasn't anything they were waiting on that you may have missed.  Also you can ask if they can give you a rough idea of when you might next hear something.  Both my partner and I called one or two times during our 18 month wait just to check we hadn't missed anything in the post and hadn't been forgotten.

Reply
  • I think it's fine to call just to check you're still on the list, and to check there wasn't anything they were waiting on that you may have missed.  Also you can ask if they can give you a rough idea of when you might next hear something.  Both my partner and I called one or two times during our 18 month wait just to check we hadn't missed anything in the post and hadn't been forgotten.

Children
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