Am I the only one who is not receiving notifications when someone has posted to a thread that they are subscribed to?
Am I the only one who is not receiving notifications when someone has posted to a thread that they are subscribed to?
I don't know because I get so many notifications, I've sent them all to SPAM.
I seriously don't know if the notifications are to discussions that I'm involved in. Or just any new ones.
We have found and fixed a configuration problem that resulted from this week's work, and I have seen my own notifications beginning to arrive. As well as launching a new website, we upgraded the version of this system in use. I am sorry for the error that was created in this process, and for the inconvenience that resulted.
Regards
Hi California,
Thank you for checking, I've passed this on to our web team.
Thanks,
Dani Mod
I am not receiving any notifications by e-mail.
Hi California,
In order to enable email notifications, please click on the profile button in the top right hand corner of the screen (it should look like a white silhouette against a grey circle background).
You can then select the "Settings" option to edit your contact preferences from people on the forum.
If you are still experiencing issues with emails coming through, please either respond to this message and I will pass your concern on to our web team, or email us at communitymanager@nas.org.uk.
Many thanks,
Dani Mod
Have we made any progress on this?
I am the same as all of you, I use to get emails saying if someone has messaged me or if someone had replied to my posts but nothing. I thought I had done something wrong, but reading these comments it looks like I’m not the only one x
Hi everyone
I have passed your comments on to our system support and they will take a look at it early part of next week to see if there is anything they can do.
Thanks for highlighting.
Best Wishes
Lorraine Mod
Thank you very much, California, for taking this initiative. This would actually be useful in a new thread.
...This is totally True. You can actually Start a New Thread even with the exact same Title. Alas, When this sort of thing happens then it is just seeing if NAS notices & fixes it.
...If able to EMail NAS directly, then do that, to let them know. I Myself do not know, but I notice persons stating this happening a LOT, from being My here <> 5 Years. Preferably a response from NAS shall appear here soon.
it doesn't work on nested replies, only newest comments replying to the main item. So some things are weirdly still half way down.
Scrolling miles is one of my pet hates. Gives me sensory and eye movement heeby jeebies. And my shoulders end up hunched around my ears.
I had to invert the thread to newest first
D'oh! Thanks for pointing that feature out - I've been here ages and only just noticed that option - I've been scrolling for miles on all the threads.
Thank you very much, California, for taking this initiative. This would actually be useful in a new thread. I had to invert the thread to newest first to see it otherwise dig a long way down in the old thread. Maybe other users don't feel as patient :-)
I was always worried even if I get them, they can stop at any moment.
Then what is point of them, if they are not reliable?
I am in the same situation.
I am not getting e-mail notifications.
thanks for confirming though :-) I'm not sure whether to be anxious because of the non-received mails or whether to be anxious about the potential avalanche of mails that might show up in my email inbox one day if they are switched on. I'd like to run a smoke test through to check all is well.