Unexpected requests to sign in when visiting our main website

Hi all

There have been mentions, in one or two threads, of problems when people here go to our main site, for example to look at the advice and guidance section. These are (of course) unexpected, but also something that we have not been able to reproduce. If you have seen this issue, and can help us to diagnose it, please post in this thread or PM me.

There have been one or two mentions of an unexpected sign-in challenge. There have also been mentions of a request to complete some basic information about yourself. The following points may help as background:

1. There is no requirement to sign in to access our advice and guidance pages, or indeed the majority of the main site, and most visitors to that site are not signed in. We use sign-ins mainly for these purposes.
2. If you do choose to sign in, the same sign-in should work on both the main site and this community. However, at present, you need to sign in on each one separately (but with the same email address and password).
3. When you first register on the main site, we ask some basic information such as name and connection with autism, under the heading, "Tell us a bit about you".
4. If you create a password on the main site, but stop at that point and choose not to answer the questions, you will be asked the questions again next time you visit the main site, if you are still signed in to that site. Obviously, this includes if you follow links from this site. Visiting while signed in with an "incomplete" account like this is the only circumstance in which it is expected that the questions might appear.
5. There are top-menu options to sign out, as usual on any site.
   1. However, you can also sign out of our main site from anywhere by following this link: https://www.autism.org.uk/logout

Thank you for any further information that you can provide.