Published on 12, July, 2020
I'm aware that there is already another thread that is along the same lines as this for email notifications but the mods have been online today and not responded to it, perhaps they're not receiving notifications either!?
For the past 4 days I have not been receiving ANY notifications on the forum (in the lightening bolt thing at the top of the page) for threads that I have either started or participated in. Is anyone else having the same problem?
Hello Community Users,
Thank you for raising this issue.
Just to let you know, I have contacted the suppliers of our community platform regarding community users not receiving notifications. I have also noticed that all the new threads are showing as 0 views, but have had some responses. I have also raised this issue, and will update you all as soon as i get a response.
Kind regards,
Ayshe Mod
Thank you Ayshe Mod, I appreciate you taking the time to reply. Hopefully the suppliers can resolve the issue quickly!