PROBLEMS WITH THIS (NAS) FORUM - February 2018

I accept that this may be a "Bad" Topic, yet it needs to be highlighted, surely where "NAS" can *not* avoid seeing it, surely...

Current Problems with this Forum:
- Posts Disappear and Reappear at Random.
- Notifications are not always received (apparently).
- Editing Posts - *after* they have been replied to.
- Things such as "Groups" or "BlogPosts" or "Questions"... seem to have no meaning, and so they cannot be applied...?
(Anyone reading, you may currently check your own "Profile" to confirm this. Click upon your own "Achievements", and then upon "List of Possible Achievements".)
- ... There is a great list of "Achievements". Again, many of these have no defined meaning and so are un-achievable. (Linked to "Questions", "BlogPosts", "Ideas", "Status"...?)
- Assigning "Tags" to a New Thread seems to change constantly, and has neither Logical Order nor Meaning.

Here is the "Main" Thread, at which Comments directly to NAS are supposed to be Posted... yet much of it is completely ignored by NAS; It is only responded to by "WebPM", but for whom NAS would not have this "Forum" in the first place, I would wager...
community.autism.org.uk/.../online-community---comments-improvements-and-feedback

  • Hello ,

    I am sorry to read that you are still struggling with the e-mail notifications.

    I could upload pictures in PM area as well yesterday.

  • I am receiving no email notifications or notifications of threads I am watching in the selection at the top of screen. 

    The so called fix obviously hasn’t worked, it lasted about a few hours, filled up my email inbox a little but nothing since.none since the 28:02:2018.

    so to find the latest reply here inbedded or at the end takes a lot of scrolling and loading of each compressed set of replies, quite often to find maybe a two word response. 

    Ipad tablet used. Still no pictures aloud when in PM area. 

    Still pot luck if pictures upload here also, same picture sometimes will load and other times not? No changevtonpicture what so ever.

  • I restarted Firefox and now I can see replies. They still take a while to load, though, and it is still annoying composing a reply because of the delay having the typed characters appear on the screen. I'm using a Windows laptop.

  • Right now, I can't see any replies to a post because the page is stuck in the loading stage.  It would be better if all the replies were loaded with the page. I'd prefer that than having each page load new replies in real time, because that also results in a delay in seeing the words that I'm typing. That's pretty frustrating for someone who is impatient like me. Right now, I can see three top replies on this page and then the circles indicating that more are loading but they haven't loaded yet in all the time I have been composing this reply.

  • With regards to PM s - I keep saying that I cannot do this, and again I somewhat impeach anyone reading to explain it better than I can...!

    (There *are* bad people watching this site... if they do Post here, then I shall attempt to say something about it. That is all I can do.)

  • "...Don't Panic!" ...   ;-)

    "Hackers" are just "Computer Programmers" under a different name. The term "Hacker" is very fuzzy, and, as I said, there are good and bad hackers. I myself know how to "Hack", yet means that I know a bit about the depths of computers (Languages, Protocols, RS-232, x86... that sort of Jargon)...!

    Closing this Post... no, it is not normal procedure as far as I know - and I would still appreciate some support about me saying this here and now...

  • Oh! Jeez! Honestly I didn't mean anything bad, or illegal, by that!! I just thought to 'hack' meant getting into something without a password, I didn't know it was illegal if the person let you do it to them. I probably should have used a different word but I couldn't think of any, although 'Programming' is probably what I should have said. 

    The only reason I said about the password and PM is because the WebPM mentioned it so I assumed it was normal procedure. I guess now that you mention it though, I don't exactly know who 'WebPM' really is so you're probably right about it being a really bad idea  :/   

    It's fine. I'll just learn to live with the fake notifications, it's not a serious problem it's just irritating. 

  • Greetings... I just happened to be looking over this Forum, and so I see this anyway...! I am not WebPM, yet, A couple of things, here...

    It is not a good idea to discuss "Hacking", even though there is, of course good and bad "Hacking". I think that you are assuming that WebPM can solve (almost) all problems in that manner - via PROGRAMMING... - yet, the thing is, "we" as users are not supposed to acknowledge that or discuss that we know that...! (Hopefully certain others will support what I mean, if this is not understood...?) For example, I myslf began a Thread addressing "Computer Programming", sort of, yet it was well that certain details were not discussed at length upon it...

    So I need to give you my password to see what you can make of it, but I don't know how to send a private message!?

    DO NOT DO THIS!!! Whatever you do, ever, PLEASE DO NOT DO THIS.

    Finally... perhaps this may help. In order to "Private Message" (PM), you must "Friend" someone, as far as I know. Go to your own settings and check that section...

    I dare not write much more just now... can someone else *please* give another perspective apart from my own, here...?

  • Hi again WebPM and Thank You for trying to help sort this out!

    I signed in to the online community on my partner's phone and the red dot was still on the lighning symbol with the number 2 in it.

    Back on my Chromebook, I went into my settings (eventually managed it) and cleared my Browsing data including Cache and Cookies (whatever all that is) and when I signed back into the online community (which took a little longer after the clearance) the red dot remains the same.

    So I need to give you my password to see what you can make of it, but I don't know how to send a private message!? I'm also not sure how to change my password? When are you 'here' to send private messages to, assuming they have to be done 'live'? Can't you just 'hack' in or something?  

  • To be honest, I'm not sure of the cause of this; I can't recall any similar report from anyone else. Some standard things to try would be:

    • Clear your cache - instructions for Chromebook
    • If you are able, use a different computer or device to sign in (even if you have to borrow one for the purpose - make sure you sign out afterwards)

    These are both testing the idea that there is something about your particular configuration that is causing the issue. The other possibility is that it relates to your account. I don't have a way to see how that is working. The only possibility would be for you to change your password to a temporary one, and send it to me by private message (not here in public, of course!) Then I could take a look before you changed your password again.

  • Hi DC, I tried clearing / switching off all notifications completely the other day and the red dot remained  :(    I'll give it another go and check in again tomorrow night. 

    Also, I didn't get a notification that your message was here! My notifications really do seem to be broken, somehow. I'm just being plagued by this red dot like a very singular case of acne. 

  • ...Greetings, myself again (!)... That your "Red Dot" still "has number 2 in it"... may well be because of what I said: If you no longer want said DOT then you must turn off all notifications quite constantly, and then clear all of the ones showing, in that order. If this is true, then my Posting here, now, should tally-up,  so long as you have "Notifications" for *This* Thread still switched on...

  • I've just clicked again on the red dot (with the number 2 in it) and then clicked on 'View All'.

    On my 'Your Notifications' page, on the left it showed 'All Notifications' . I changed the option on the right to 'That Aren't Read' and the message comes up saying 'You don't have any notifications that match your filter'. 

    Despite this, the red dot still has the number 2 in it.  

  • Thank You for getting back to me!!!

    When I click on the red dot (on the lightning bolt) it shows my 'notifications'. 

    When I go down the list and tick off 'as read' any new ones, I was STILL left with the number 1 in the red dot.

    Tonight when I logged on and did the same thing, I'm now left with the number 2 in the red dot.

    When I click on the red dot (now showing number 2) there are no unread notifications listed at all!?!?Instead, it just shows a box with 'view all' on the left and 'settings' on the right. 

    If I click on either of these and try to find these 'ghost' notifications I just see those I've already read - there are no unread ones!! So why am I not able to clear this red dot completely even when I have read ALL of the listed notifications? What does this number 2 mean if it clearly isn't showing me any unread notifications?

    Can you make it disappear? Or is it telling me that i have 2 of something else? I don't have blogs or anything else, all i do on here is read and chat on the threads. If this number 2 isn't about thread notifications, what else could it possibly be 2 of? Or is it just broken?    

  • To Endymion...! Assuming that the Orange-Red-Bolt Dot is as Mr.LoneWarrior says, then, I had motre than ten of these yet managed to get rid of them. All. Here is something you may attempt, and please Post back if this works.

    LOG ON.

    Close that window (all Tabs)... and you should still be "Logged On" for a short time.

    Enter this address into your next Search:

    http://community.autism.org.uk/user/notifications

    ...Following this will give you a stable screen (i.e. not "Jumpy"), via which you may explore all of your own notifications at your leisure, and what may be done is to "TICK OFF" all Notifications which are listed...

    ...Explore the options presented upon this screen, and variations. And then close all of it completely. Then the "Dot" should be gone or at least reduced in Tally (Number)... until someone Posts again upon that Thread!

    ...As I say, let me know if this helps (sort of).

  • Hi Endymion

    Sorry for not replying quicker. What happens if you click or touch the orange/red button? Do you get a list of outstanding notifications? What's on it? If you click/touch the one item that hopefully shows, what happens then?

  • Seriously WebPM? I'm just to be completely ignored? 

    Why?

  • LoneWarrior wrote:

    OFF TOPIC,,,,,,

    I suppose I must start a new thread topic on not being able to send or upload pictures when in PM area as WebPM quite rightly points out they cannot monitor it if they cannot see it????


    ...Glad Tidings from myself, (after skipping 2 days, I shall admit,) and this is sort of to both Endymion and LoneWarrior...

    This "Orange/Red dot" was a thing of curiosity to myself as well, and so Thanks also from myself in discussing and explaining it. It has nothing to do with EMails, else I would not gain them either... it is internal to the Forum...

    Regarding Quoting LoneWarrior... Yes, perhaps, as I have said earlier here, I can do nothing with regards to EMAILS, PMs (Private Messages), or Notifications-via-EMail, because I can not do any of that sort of thing. Yet I did say at the very start that it was a problem -apparently - as I take the word of others concerning that.

    Concerning this Thread, WebPM says that the Pictures business (not via PMs) is being sorted out... and so all else I can currently think of which remains is:
    - Disappearing Posts
    - Disappearing-whilst-being-typed Posts

    ...That is all which I recall for now, outside of EMail functions. (I still ask for the "To Bottom" and "Back To Top" Buttons, as ever...!)

  • Hi @Lonewarrior, Thank you for getting back to me about this (it really is driving me bonkers not being able to get rid of that red dot). 

    Yes!! It is the red dot on the lightning bolt! I've read all of my notifications, including checking my profile page in case I missed any (which apparently I haven't, it says there that I have no unread notifications) but the red dot still says '1' unread notification.

    My screen does look different to yours though, it's laid out differently for a start but also, I don't have that arrow pointing up / down next to the wee magnifying glass icon.  I too just thought everyone could see the same things on their screens but, thinking about it now, I guess all of what I'm seeing wouldn't fit on a phone screen. Oh well. 

    If the '1' ghostly unread notification doesn't go away by tomorrow I might just turn ALL of my notifications off just to get rid of it.

  • Hi Endymion.

    are you talking about the red dot in this first screen shot?

    also in picture two you will see the whole page as I see it,up on the right corner you will see an arrow that points down, if I touch that arrow it shows three icons towards the top middle of my screen,(third picture) the lightning bolt one is new notifications, then a message icon and the round one for selecting my profile.

    if your arrow is stuck pointing upwards try touching it or selecting it and the notification spot will not be so irritating.

    oh by the way the new notifications are wrong on mine, they say one day ago, actually about three days, so only appeared recently due to WebPM fixing things,

    I am still learning as I go on here, lots of things don’t seem quite right in how they work, or it could just be me?

    x()x

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