Neighbours making a complaint

Hi sorry I’m not sure if I’ve put this in the right bit

the last three to four months my neighbors have been messaging me about my son jumping and scream he is non verbal he jumps a lot when he’s excited he wakes up in the night I’ve tried everything to try and keep him calm and quite as I understand how annoying it has to be for them but it is getting to the point I’m being told to shut him the f**k up and that this has nothing to do with his autism and being told my parenting is bad they are bowing taking this to housing to make a formal complaint is there anything housing can do As I am trying my hardest to inpove the  situation I just don’t no what move I can do :( I feel so bad for my son he’s four and having things sed about him is upsetting me 

  • Hi kimberleyalice,

    I'm sorry to hear what a stressful time you and your family are having.  I agree with AngelDust that you might find it useful to have a chat with our helpline team. They can provide you with information and advice on this issue. You can call them on 0808 800 4104 (Monday to Thursday 10am to 4pm, Friday 9am to 3pm).Please note that the Helpline is experiencing a high volume of calls and it may take a couple of attempts before you get through to speak to an advisor.

    Please see the following link for further information:

    I hope you find some advice that is helpful.

    Kind regards,

    Heather - Mod

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