I accept that this may be a "Bad" Topic, yet it needs to be highlighted, surely where "NAS" can *not* avoid seeing it, surely...
Current Problems with this Forum:- Posts Disappear and Reappear at Random.- Notifications are not always received (apparently).- Editing Posts - *after* they have been replied to.- Things such as "Groups" or "BlogPosts" or "Questions"... seem to have no meaning, and so they cannot be applied...? (Anyone reading, you may currently check your own "Profile" to confirm this. Click upon your own "Achievements", and then upon "List of Possible Achievements".)- ... There is a great list of "Achievements". Again, many of these have no defined meaning and so are un-achievable. (Linked to "Questions", "BlogPosts", "Ideas", "Status"...?)- Assigning "Tags" to a New Thread seems to change constantly, and has neither Logical Order nor Meaning.
Here is the "Main" Thread, at which Comments directly to NAS are supposed to be Posted... yet much of it is completely ignored by NAS; It is only responded to by "WebPM", but for whom NAS would not have this "Forum" in the first place, I would wager...community.autism.org.uk/.../online-community---comments-improvements-and-feedback
An update regarding missing images. For the problem of images being posted and then disappearing afterwards, we believe that we have identified a software bug. This is fixed by a patch available from the suppliers. We are planning to apply the patch. That is designed to prevent any more images from vanishing. I do not yet have a time-scale for this, but obviously we will do it as soon as possible.
We are trying to recover the images that are already missing. This may or may not be possible. I'll post updates when we have them. Apologies for any inconvenience or confusion that this has caused.
I'll look separately at the notifications issue, not least because there is a thread for that.
(Later edit: sorry, but we have been unable to recover the missing images. Our backups are designed to protect the messaging database in the first instance. This problem is rather untypical for a forum, and the affected images are also missing from our backups.)
We've looked into the view count issue as well. It should be fixed. Something "broke". Sorry to have several issues at once. We have a patch from the software suppliers to fix the image issue, but we'll have to test it before we can apply it here, so I can't guarantee no more lost images in the meantime. See a separate thread for email notifications.
The number of registered users is difficult to state meaningfully. Because we use single sign-on, the total number of people with potential access is the number who have registered with the NAS for any reason, including for example our Web shop, membership, and making donations to help fund our work, as well as this Community - they are all people with sign-ons that could be used to participate here as well as on our www site. That's bigger than the number of users that we've logged here. On the other hand, some users who have been logged here have not been back for some time, i.e. years, so it's debatable whether they are still meaningful users. Forums are always like that - a large number of users may just mean that you've been around a long time, as has this forum.
What we're all looking for, I think, is a wide range of current users.
Oh, and we started the NAS12345 sequence at a randomly-chosen number We just wanted a way to protect anyone whose sign-in username was close to that person's real name, not having been chosen with forum privacy in mind. It's not intended to have any particular meaning for any reason.
Thank you WebPM for getting these things sorted, I know I get a bit well!!! Stressed and often come across as mean but I get stressed at things that don’t work as they should and the long wait and sometimes the members having to report faults is a tad frustrating.
I am aware this valuable resource is free for me and others and should be grateful it exhist at all but the modern life and instant everything available ways sometimes makes me forget everything has a cost and as this is funded partly by charity and managed in part by volunteers needs to be remembered by me,
Thank you thus far for putting up with me,
oh and the view count has jumped from 740 to 1309,
I now have had eleven email notifications,
just the picture vanishing and inability to post any kind of image of any size whilst in PM area?
The problem with images visiting in PMs is a new one to me. Sorry if I've missed a previous report. I'd recommend starting new threads for distinct issues, as it's easier to monitor. We'll look into that as well.
The view counts shot up because we fixed the forum component responsible for showing counts. The counts were still increasing, but you couldn't see them.
I've covered the issue of images going missing after being posted successfully in my previous message in this thread. We need to apply a patch to fix that, and it will take maybe a couple of weeks.
Hope this helps. Apologies again for the issues.
Seriously WebPM? I'm just to be completely ignored?
Sorry for not replying quicker. What happens if you click or touch the orange/red button? Do you get a list of outstanding notifications? What's on it? If you click/touch the one item that hopefully shows, what happens then?
I've just clicked again on the red dot (with the number 2 in it) and then clicked on 'View All'.
On my 'Your Notifications' page, on the left it showed 'All Notifications' . I changed the option on the right to 'That Aren't Read' and the message comes up saying 'You don't have any notifications that match your filter'.
Despite this, the red dot still has the number 2 in it.
...Greetings, myself again (!)... That your "Red Dot" still "has number 2 in it"... may well be because of what I said: If you no longer want said DOT then you must turn off all notifications quite constantly, and then clear all of the ones showing, in that order. If this is true, then my Posting here, now, should tally-up, so long as you have "Notifications" for *This* Thread still switched on...
Hi DC, I tried clearing / switching off all notifications completely the other day and the red dot remained :( I'll give it another go and check in again tomorrow night.
Also, I didn't get a notification that your message was here! My notifications really do seem to be broken, somehow. I'm just being plagued by this red dot like a very singular case of acne.
To be honest, I'm not sure of the cause of this; I can't recall any similar report from anyone else. Some standard things to try would be:
These are both testing the idea that there is something about your particular configuration that is causing the issue. The other possibility is that it relates to your account. I don't have a way to see how that is working. The only possibility would be for you to change your password to a temporary one, and send it to me by private message (not here in public, of course!) Then I could take a look before you changed your password again.
Hi again WebPM and Thank You for trying to help sort this out!
I signed in to the online community on my partner's phone and the red dot was still on the lighning symbol with the number 2 in it.
Back on my Chromebook, I went into my settings (eventually managed it) and cleared my Browsing data including Cache and Cookies (whatever all that is) and when I signed back into the online community (which took a little longer after the clearance) the red dot remains the same.
So I need to give you my password to see what you can make of it, but I don't know how to send a private message!? I'm also not sure how to change my password? When are you 'here' to send private messages to, assuming they have to be done 'live'? Can't you just 'hack' in or something?
Greetings... I just happened to be looking over this Forum, and so I see this anyway...! I am not WebPM, yet, A couple of things, here...
It is not a good idea to discuss "Hacking", even though there is, of course good and bad "Hacking". I think that you are assuming that WebPM can solve (almost) all problems in that manner - via PROGRAMMING... - yet, the thing is, "we" as users are not supposed to acknowledge that or discuss that we know that...! (Hopefully certain others will support what I mean, if this is not understood...?) For example, I myslf began a Thread addressing "Computer Programming", sort of, yet it was well that certain details were not discussed at length upon it...
Endymion said:So I need to give you my password to see what you can make of it, but I don't know how to send a private message!?
DO NOT DO THIS!!! Whatever you do, ever, PLEASE DO NOT DO THIS.
Finally... perhaps this may help. In order to "Private Message" (PM), you must "Friend" someone, as far as I know. Go to your own settings and check that section...
I dare not write much more just now... can someone else *please* give another perspective apart from my own, here...?
Oh! Jeez! Honestly I didn't mean anything bad, or illegal, by that!! I just thought to 'hack' meant getting into something without a password, I didn't know it was illegal if the person let you do it to them. I probably should have used a different word but I couldn't think of any, although 'Programming' is probably what I should have said.
The only reason I said about the password and PM is because the WebPM mentioned it so I assumed it was normal procedure. I guess now that you mention it though, I don't exactly know who 'WebPM' really is so you're probably right about it being a really bad idea :/
It's fine. I'll just learn to live with the fake notifications, it's not a serious problem it's just irritating.
"...Don't Panic!" ... ;-)
"Hackers" are just "Computer Programmers" under a different name. The term "Hacker" is very fuzzy, and, as I said, there are good and bad hackers. I myself know how to "Hack", yet means that I know a bit about the depths of computers (Languages, Protocols, RS-232, x86... that sort of Jargon)...!
Closing this Post... no, it is not normal procedure as far as I know - and I would still appreciate some support about me saying this here and now...
With regards to PM s - I keep saying that I cannot do this, and again I somewhat impeach anyone reading to explain it better than I can...!
(There *are* bad people watching this site... if they do Post here, then I shall attempt to say something about it. That is all I can do.)
I had the same problem a while ago but it seemed to correct itself.
I stopped using the lightning symbol to view posts and viewed them by clicking the links in the e-mail notifications. Perhaps this helped "clear" the problem (although I have no evidence that was the case).
Disallowed Cynosure said:Closing this Post... no, it is not normal procedure as far as I know - and I would still appreciate some support about me saying this here and now...
However well intentioned it is never good practice to give a password to someone as it can lead to you giving out passwords more easily in future.
I'll consider my knuckles rapped for suggesting the password sharing thing. DC has a point that sharing your password is generally bad practice, especially if someone just claims to be an officer of as service provider. Also you should consider what information that password protects (which isn't that much in the case of passwords here). The main thing I wanted was for Endymion to know that I was using the account.
Endymion, if you'd like me to pursue this, I'll use the admin system to force in a different password. Then, when I've finished, you can use the password reset to change it back again. In general, you change your password in My Account.
You can PM someone by hovering over that user's name next to a message that that person has posted. However, we recommend that you only accept PMs from friends on this system, and that you only accept friend requests from people you know from discussions here - so you won't necessarily be able to PM everyone. Endymion, I'll send you a PM just as a demonstration. You'll get a flag alerting you to it, up with the one that's causing a problem.
No Thank You. I'll just leave it as it is. Irritating as the red dot is, it's not preventing me from using the site so I guess I can learn to live with it.