Promoting Health and wellbeing - care act.
We need to do something different about calling for help for people on the forum. I have personally seen suicidal behavior on this forum. In the form of ideation, saying what they are going to do. And thrashing, a person who is obviously is pain hurting everyone.
It's fine to have an email to alert the mods. But that may not get used because it invalidates the anonymity of the person using the email to make the request. It also takes a while to get a response. And therefore I suspect does often get used as often.
Also, I feel that the person that needs help should get a direct message. And perhaps not a public one. I don't know. You know "chastise in private, celebrate in public." I think that mods do this so that people know that is has been taken care of. It's the best fit solution.
I have some solutions that require no money, just awareness. And longer term will be required updates to a forum.
If anyone has any thoughts on the subject please reply below.
I actually phoned NAS about some person who put something on here as I felt it needed attention from a Mental Health and Welfare/Wellbeing perspective. I would do it again without a doubts NAS can do things behind the scenes wrt this website.
Thank for being proactive on that. Many people do call, email and alert active mods.
However, the process should be easier, immediate, anonymous and more transparent.
I have never been a moderator but have worked in the comms industry for a long time. I can't image how much content would need to looked at by this forum.
The only solution right now is to do what you did, rather than use the others mention.