GP Receptions or as I call them Dragons.

Do you put of contact with GP's just because of dread problems dealing with GP recepition's?

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  • I love the word dragon for these people. I first came across a dragon when I was a child in the small local library. He was I think what you call an ogre. He would relish any opportunity to frighten people more vulnerable than him by bellowing out loudly and publicly about the offence you had committed (not putting the books right, being too noisy, running, talking and if you dared bring a book back late you would walk into the library with trembling legs ...). 

    Later on in a workplace, we had a post master who really was a great dragon and the postroom was his den. I always made great efforts with this man to emphasise I knew what great and terrible inconvenience it was to him if I broke one of the dragon's unwritten rules and how much I appreciated his hard work...

    I think being undervalued, feeling not understood and overstressed turns many receptionists/administrators in the line of fire into dragons. It seems very important to me that these dragons are made aware of the issues people on the spectrum face and what an effect it has on us (for hours and hours after the encounter). They are probably too trapped in their own stresses to realise. 

    For myself, I have found a way of dealing with the dragons I know, but I don't think it would suit most people on the spectrum. Being a chameleon-type female - I make a great effort to steel myself an try and look past the unfriendliness and be preemptively genuinely friendly and interested and ask questions like: has it been very busy today, it must be hard... and that kind of stuff. It is like dangling bait in front of the fish - they often go for it and they soften. It does stress me to do it, and sometimes feels unfair to be nice when they were rude, but I have found it gets me around these obstacles and pays off in the long run. 

    But unexpected dragons still throw me off balance completely and make me want to cry.

    To answer your question (I live in Belgium, so not 100% relevant): I can make an appointment with my GP via an easy internet-booking calendar and also write a note in that calendar if necessary. This totally takes the stress out of making appointments - and cuts back the waiting room time which I totally hate. I really think internet booking is the way forward :-) And yes I hate phones too. I think it is that I can't really explain in an organised way and I want to say to much and it all ends op garbled and you feel awful for ages after the phone call is finished.