GP Receptions or as I call them Dragons. Do you put of contact with GP's just because of dread problems dealing with GP recepition's?
The ones at my current surgery - I switched surgeries a couple of years ago - are really good. Very helpful and understanding.
Before that, at my last surgery, they were awful (bar one, who was only there part-time). They seemed to go out of their way to be as unhelpful as possible. Miserable, surly creatures. I'd ring up and make a simple request, say, for a copy of a document.
'We're not allowed to do that without a doctor's permission.'
'I know. So could you ask a doctor for me, please.'
'I'm not sure I can do that.'
'Oh, is there a problem?'
'It would be better to make an appointment and ask the doctor yourself.'
'But I don't want to waste the doctor's time. I thought you could ask the doctor for me.'
'You really ought to write in.'
'But I need it quite urgently. I just thought you could ask the doctor for me, please.'
'I'm not sure I can do that. I'll have to ask the doctor.'
(preparing to smash phone)
'Yes, please... that's what I'm asking.'
Yes! Exactly. We might be ASD of the same brand - I wonder if there is a name for us (ASDiplomats :-) ) I also do not plan to manipulate and think I have genuine good intentions. Until recently I thought I was just "a well-intentioned person". Lately, through therapy, I have come to realise that I might be nice - however it is also a strategy I have developed since childhood, which enables me to deal with others.
I actually remember the first time my penny dropped. I was in a swimming pool turning round and round with my arms stretched and skimming the water surface. I inadvertently slapped a slightly older girl on the face. She was so angry with me and upset with me. And I was horrified, so I didn't know what to do, so I profusely kept apologising and following her around saying sorry and asking her if it hurt. And the weirded thing was that she decided after that that I was a friend and she kept my company for the rest of the time. It was the moment when I discovered that in order to make friends, you have to give an exaggerated amount before anything comes back your way. Over the years I have become better at judging other people's needs and listening and asking the right questions. To the extent that I could say I'm actually quite good at interviewing people and getting to the bottom of issues. (At a deeper level, with regard to my personal life, unfortunately I am less proficient).It is so true that many people who are unfriendly, defensive, hard and unkind have issues of their own. And we all thrive on genuine interest, understanding, care and love (in its most broad sense).
That reads a lot like most conversations I have with people!